Return Policy

Returns and exchanges are accepted for all products unless stated otherwise. To return, please contacts us via email at returns@unxpectd.co. For all returns, you must contact within 14 days of delivery of your item. Once outside of the 14-day window, we are unable to process any form of return or exchange.

For all domestic orders, the return cost will be covered by us. We will send a shipping label to the email of original purchase. For international orders, the buyer must pay for the return. For all returns, the item must be new, unaltered, unused, and show no signs of wear or tear. Once the item is received, it will be inspected by our returns and exchanges department. Once the item passes inspection, a refund or exchange will be processed. All refunds can only be processed to the original method of payment.

If a return or exchange is needed, please state your order number, the issue, and your preferred method of resolution (return or exchange). We will work to reply within three business days.